Scattered work — restroom complaints, vendor receipts, before/after photos, recurring inspections — becomes one searchable record. Bilingual, mobile-first, and connected to the tenants you serve.
A stack of receipts in someone's truck, and a "memory" of which work was tenant-improvement versus common-area. Tax season is a nightmare, so is the lease audit — and so is figuring out which contractor said what last quarter.
From the field tech's phone to the accountant's CAM reconciliation, every step is captured automatically.
Before, progress, after — every repair carries a visual record, auto-timestamped and location-tagged. The work order builds itself as the work happens.
Tag a work order Common Area or Tenant Improvement once; expenses inherit it. Year-end CAM reconciliation stops being a January-long ordeal.
Tenants and customers report issues bilingually in fifteen seconds — no app, no login. Email and SMS dispatch to your clocked-in crew, with quiet hours respected.
Snap the receipt; the vendor, amount, and line items extract automatically. Approve in two taps — no data entry.
HVAC, plumbing, electrical, and eight more out of the box. Multi-step repairs use built-in checklists so nothing gets skipped.
Vendor quotes, permits, receipts, inspection reports — any file up to 20 MB, pinned to the work order it belongs to.
No 2 a.m. text for a clogged toilet. Per-property quiet windows, with urgent work routing around them by design.
Opt-in comments are visible to the tenant who filed the request — they see status without a call. Internal notes stay internal, per comment.
Your tech opens the app to today's queue, sorted by priority. Closed work disappears, new work appears — the phone is the inbox.
Maintenance crews don't sit at desks. The app meets them where they work.
High-contrast, oversized targets, anti-glare type. Works on a roof at noon.
Full Spanish admin and field flow — your crew uses it in their language.
The field tech's phone is the primary interface; the dashboard is for admins.
Every work order expects photos — maintenance documents itself.
Maintenance Manager doesn't operate in isolation — tenants, parking, vendors, and operations all flow through it.
A resident submits through the portal; it lands pre-routed, pre-categorized, with photo and contact attached. Status flows back to the tenant automatically.
A vehicle blocking the dumpster pickup — issue the violation and spawn a work order to clear the area, same staff member, same timestamp.
An approved vendor quote becomes a work order assigned to them. They upload invoices and photos straight into it — no email chains.
An annual fire inspection or quarterly HVAC service — Operations creates the initiative, spawns the work orders, and tracks the cycle to completion.
Yes — multi-tech operations are the design point. Role-based permissions scope what each staff member sees: owners see everything, property managers see their property, staff see only their assigned work orders, and janitorial-only staff get a filtered view of just their work.
Work orders can be assigned to in-house staff or external vendors. Vendor-assigned work flows through the Vendor Portal — vendors upload their own quotes, invoices, and completion photos, and the full chain lives on the work order.
Every comment and photo can be flagged internal versus tenant-visible — per item, not per work order. Internal investigation photos stay internal; status updates flow through.
Fully bilingual EN/ES across the admin dashboard, the mobile field interface, and the public QR restroom form. Each user picks their language; everything renders accordingly.
Yes. CAM and TI auto-classification means every expense is pre-tagged. Export filtered by date range, category, property, and CAM/TI status — a thirty-hour reconciliation collapses to thirty minutes.
The public restroom QR form takes no login — just scan and report. For richer requests with photos and status tracking, tenants use the free Tenant Portal.
Recurring schedules generate work orders automatically — quarterly HVAC inspections, annual roof checks, monthly elevator service. Pair with Operations Manager templates for cross-property preventive programs.
Start a free 30-day trial — no credit card. Bring your existing work-order backlog in by CSV in minutes.